Contact information
We’re here to help you and your furry friends! At widex.shop, we value our customers and are dedicated to providing the best support for our Premium Pet Toys. Whether you have a question about an order, shipping within the US, or need advice on the best toy for your pet, our team is ready to assist.
Contact Information
- Operator: 2020 MANUFACTURING LLC
- Email: support@widex.shop (We aim to respond to all inquiries within 24 hours on business days.)
- Phone: +1 800-829-4933
- Address: 9351 HAMMAN AVENUE, PENSACOLA, FL, 32514, United States
Business Hours
Our customer support team operates from Pensacola, Florida. Please note our operating hours:
- Monday - Friday: 9:00 AM – 5:00 PM (Central Time / CT)
- Saturday - Sunday: Closed
Customer Note: Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.
Quick Help
- Order Tracking: Please include your order number in your email for faster service.
- Shipping: We offer Free Domestic Shipping on all pet toy orders across the United States.
- Returns: Check our 30-day Return Policy for detailed instructions regarding unused and original-packaged items.
- Billing: All prices and transactions are securely processed in USD.